When it comes to shipping and delivery - we want everything yesterday too. On a more serious note, we are building a world class service and below are our commitments to you.

Inventory

We stock 98% of everything we sell. If we run out of stock, we have ability to leverage our relationships with manufacturers to ship directly from them to you. Inventory availability is reflected on the website whenever possible and updated at least once an hour.

Order Turnaround

Any order received before 12 pm CST (Central Standard Time) will go out the same business day if the item is in stock in our warehouse and if the order clears Fraud Verification.

Shipping Time Frames

Free Shipping Guidelines

You can receive free shipping on all eligible items. The "FREE Shipping" option on the product checkout page indicates that your items are eligible for free shipping as a shipping option. 

Note: Some items may not be shipped to Alaska and Hawaii using free shipping.

If your order doesn't qualify for free shipping:
The order may contain ineligible items.
A special product, order, or handling fee may still apply.
An ineligible item was added to the cart.

Fraud Prevention

In order to keep costs low and to protect our customers from fraud, we reserve all necessary rights to conduct additional investigation and review of any order placed with us. This may cause a delay in processing your order. Our customer service department will reach out to you and notify you if your order requires additional information. Should you choose or fail to provide requested information - your order will be cancelled.

International Shipments

Please see our International Orders Policy for detailed information on international shipping options.

In-Store Pick-Up

Please call to check availability for immediate pickup 

Hours:
Monday - Friday: 8am - 6pm
Saturday: 9am - 4pm
Sunday: Closed

Call Us:
800-432-6319

E-Mail Us:
info@1800gear.com